Nelson Carpet Cleaning - "Cleaning That Floors You!"
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Online reviews about Nelson Carpet Cleaning

From Angie's

Work Completed Date: January 01, 2014
Hire Again: Yes
Approximate Cost: $130.00
Member Comments: "I would use the company again and I would send him to all my friends. Great service !!!!"
-Nancy White [Eads, TN]
Work Completed Date: December 03, 2013
Hire Again: Yes
Approximate Cost: $399.00
Description Of Work: "Cleaned carpets upstairs and down in 5 large rooms, plus the hall, stairs, and an area rug, and provided Teflon treatment."
Member Comments: "Doug Nelson was the complete professional:  courteous, personable, and extremely capable and knowledgeable.  He was willing to go the extra mile to clean areas that no one had been able to clean before, and when he finished, they were sparkling!  In addition, his prices were very reasonable compared to any other service I have used.  I would not hesitate to use his services again and would definitely recommend him to friends and family." -Diane M Cox [Arlington, TN]
Work Completed Date: November 25, 2013
Hire Again: Yes
Approximate Cost: $280.00
Description Of Work: "Cleaned all carpets in my house."
Member Comments: "He did an excellent job. I would highly recommend him to others." -Mason Kauffman [Memphis, TN]
Work Completed Date: November 01, 2013
Hire Again: Yes
Approximate Cost: $165.00
Description Of Work: "Cleaned all carpets in our upstairs areas."
Member Comments: "Perfectly done--great work, on time, just as expected"
-Joshua Kendrick [Collierville, TN]
Work Completed Date: October 24, 2013
Hire Again: Yes
Approximate Cost: $165.00
Description Of Work: "Cleaned carpets and rug"
Member Comments: "Purchased service through Angie's List. I was contacted quickly and appointment made.  Had good communication. We had two large areas in two different rooms that were horribly stained. One was caused by a water leak over items left on the floor and we didn't discovered it for several days. The second was a 3ft by 5ft dark orange stain caused by a mat. We had a company out last year to come and clean the carpets. They were only able to lighten the stain but it still it looked so bad that I had to have a piece of carpet over it to hide it. Since the other company couldn't get the stain out, I hadn't even planned on having that room cleaned. We expected that we would have to replace the carpet in those 2 rooms but didn't have the funds to do so at the present. My husband was home was when they came to clean. When I came home I found both areas significantly better! I couldn't be more pleased. I honestly can now leave the doors open to these rooms when company comes and we no longer have to get new carpet. My husband and I both agree that this is the best carpet cleaning we have had. My guess is that we have had the carpet cleaned at least 5 times by other companies and this was definitely has been the best service we have experienced. I highly recommend Nelson Carpet cleaning!"
-Lee Murry [Cordova, TN]
Work Completed Date: October 18, 2013
Hire Again: Yes
Approximate Cost: $155.00
Description Of Work: "Cleaned all of our down stairs carpet."
Member Comments: "He did an excellent job!  We were completely pleased.  The carpets were steam cleaned and deodorized to our complete satisfaction."
-Dan Sherrod [Collierville, TN]
Work Completed Date: October 16, 2013
Hire Again: Yes
Approximate Cost: $200.00
Description Of Work: "Cleaned carpets and area rugs. Added a stain resistant coating to carpets."
Member Comments: "Doug was completely courteous and extremely professional.  He called promptly after receiving my message and was able to give me a rough estimate over the phone, which was very nice and was almost exactly what my final charge was!  He called the day before the appointment to confirm.  He arrived on time and was just as professional and kind in person as he was on the phone.  Most importantly, my carpets look fantastic!  They are so clean that they surprised even me!  Because I have pets, he added a Teflon coating, which I had asked for -- he gave me good advice and information to help me make my decision, but did not pressure me in an attempt to "upsell."   He was great with my large dogs as well, which was also nice since many home service providers are not pet-friendly." -Christine Kirk [Memphis, TN]
Work Completed Date: October 15, 2013
Hire Again: Yes
Approximate Cost: $120.00
Description Of Work: "Checked grout to see if could clean but was already painted at least 6yrs ago before I purchased the home. So grout could not be cleaned but would need repairing. Any other provider would have cleaned charged me for it and then told me why it did not clean well. Doug has integrity and extremely hard working. He cleaned grout in two baths looks like new!! And cleaned carpet in high traffic areas. He got out a stain that a previous dry clean service did 2x and never got stain out and charged me $65 for second visit. Doug guarantees his work 30days no re charge but he did not need to come back out. I will have him back to restain grout when I put the expense in my budget. Already referred him to a friend."
Member Comments: "Awesome will hire again." -Heather Milde [Collierville, TN]
Work Completed Date: October 02, 2013
Hire Again: Yes
Approximate Cost: $243.00
Home Build Year: 1985
Description Of Work: "Doug cleaned the entire up stairs carpeting, a long hallway and two staircases.  He also on a previous visit cleaned two large family room chairs for me at a very reasonable price."
Member Comments:"I can't say enough good things about this guy.  He shows up on time and calls when he is on his way, he's very nice and explains in detail what he will be doing and asks if there are any questions.  We made an appointment for him to come out and clean the carpeting after I hired him to clean two chairs in the family room.  I couldn't do it all at the same time as we had just moved into the house and were undergoing renovations.  Low and behold the day we scheduled for the carpet cleaning another work crew showed up unexpectedly to work upstairs on some projects I had and after Doug drove all the way to my house we had to reschedule the carpet cleaning.  He couldn't have been more gracious about it and explained that it would be better this way as the carpet would be damp and he didn't want the workers who were continually up and down the stairs to embed more dirt in the carpet.  I felt terrible about the reschedule but he was so nice about everything and we rescheduled for a couple of days later.
The work he performed was top notch and I would highly recommend him.  The carpet feels so clean now and the chairs as well.  If you are looking for someone reliable and who will do a great job for you at a reasonable price this is your man. 
Thanks Doug for everything and I will definitely be calling him again for future cleanings." -Patti Rapeir [Germantown, TN]
Work Completed Date: October 01, 2013
Hire Again: Yes
Approximate Cost: $350.00
Description Of Work: "Nelson Carpet Cleaning came and cleaned my carpets in 5 rooms in my house."
Member Comments: "They were just great. Very dependable and reliable and did a good job. The owner was who I dealt with and he was great."
-Scott White [Memphis, TN]
Work Completed Date: September 25, 2013
Hire Again: Yes
Approximate Cost: $475.00
Description Of Work: "Carpet Cleaning 2 floors (including stairs), Teflon stain protection and tile flooring cleaned in front entrance"
Member Comments: "We found Nelson Carpet Cleaning on Angie's List. Doug did a fantastic job cleaning our carpets! He was very courteous and his communications with us from beginning to end was outstanding! I would definitely use Nelson Carpet Cleaning again and highly recommend this company."
-Rick Kohnenkamp [Collierville, TN]
Work Completed Date: September 25, 2013
Hire Again: Yes
Approximate Cost: $310.00
Member Comments: "We were moving out of state and we contracted Nelson to clean the carpet before the house was inspected.  Mr Nelson was a very polite young man that did a fantastic job.  He was on time and was finished on time.  The house inspector arrived an hour later and was very impressed on how clean the carpet was.  The inspector said the house was cleaner now then when we moved in. " -Steven Bacon
Work Completed Date: August 08, 2013
Hire Again: Yes
Approximate Cost: $130.00
Description Of Work: "Steam cleaned carpet in 4 bedrooms"
Member Comments: "If I could rate Nelson Carpet Cleaning higher than all A's, I would.  I have never been more pleased with a carpet cleaning.  Very professional, price was great, did an outstanding job on the carpet.  What more could you ask for?" -Madonna Nelson (no relation) [Germantown, TN]
Work Completed Date: July 28, 2013
Hire Again: Yes
Approximate Cost: $168.00
Description Of Work: Cleaned and deodorized the carpets in my home.
Member Comments: "He was very professional and did excellent work. I will be using him in the future"
-William Sorrells, Germantown, TN
Work Completed Date: July 25, 2013
Hire Again: Yes
Approximate Cost: $230.00
Description Of Work: "Cleaned office carpet, bathroom floors and couch & chair."
Member Comments: "Doug is great!  He is thorough and pays close attention to detail.  I had him come to clean the office where I work and believe me it really NEEDED it.  We used to use another company and it took a little to talk the owner into using someone different but now Doug is THE ONE.  Doug has cleaned the carpet and the kitchen tile in my home and I have never been so pleased as I was after he had finished.  He doesn't come in and see if he can break the speed record, he works until it is a clean as he can get it.  He goes that "extra mile" to ensure the customer is satisfied.  My friends and other family members have used him and they were as pleased as I am.  I'll keep using him as long as he is in business!" -Shelley Miller [Southaven, MS]
Work Completed Date: July 19, 2013
Hire Again: Yes
Description Of Work: The entire upstairs was cleaned and downstairs living room.
Member Comments: "Excellent service was provided in all areas that needed cleaning.  We have had other cleaners but Doug Nelson surpasses them all and is courteous, and affordable. We are very happy we found him.........."
-MaryAnn Denike, Memphis, TN
Work Completed Date: July 05, 2013
Hire Again: Yes
Approximate Cost: $99.00
Description Of Work: "Cleaned carpet in 2 bedrooms."
Member Comments: "Overall, he worked miracles on the carpet that we thought we might have to replace.  He cleared up stains and dingy walkways."
-Carla Allen [Germantown, TN]
Work Completed Date: July 02, 2013
Hire Again: Yes
Approximate Cost: $250.00
Description Of Work: "Doug cleaned all the carpeted area in our house-well over 1100 sqft surface area"
Member Comments: "Doug is a master of his craft. Very professional as we walked the entire house and he was explaining the process and measuring the rooms.
He alone moved the furniture and cleaned the carpets very thoroughly. As he was cleaning up and loading up his van to leave, we had a great conversation about life stuff. Am very pleased to have met this fine young man."
-Jon Jackson [Cordova, TN]
Work Completed Date: May 29, 2013
Hire Again: Yes
Approximate Cost: $261.00
Description Of Work: "He cleaned the carpets, an  area rug and a couch in my house."
Member Comments: 
"There were pet stains throughout my house. Doug Nelson came out and cleaned 4 rooms upstairs, the master bedroom a couch and an area rug for a very reasonable price. He was very thorough and professional, and spent hours making sure he got up all the spots and the odors. I highly recommend him."
-Laine Agee [Memphis, TN]
May 03, 2013

Hire Again: Yes
Approximate Cost: $130.00
Description Of Work: "Doug steam cleaned approximately 150 square feet of area rugs and runners."
Member Comments: "Initially, I emailed Doug the rug and runner sizes for an estimate. The next morning he responded with a quote. I called and made an appointment for which he emailed a reminder as well as called the afternoon of the appointment to notify me of his exact arrival time. He arrived as promised and did a great job. Left all work areas clean"
-Lynn Veksler [Collierville, TN]
April 27, 2013
Hire Again: Yes
Approximate Cost: $100.00
Description Of Work: "Couch upholstery steam cleaned"
Member Comments: "I would definitely recommend Nelson Carpet Cleaning to everyone.  He came and cleaned our old, used couches and now they look new!  He was extremely professional, friendly, and accommodating.  His work was thorough and beyond our expectations; we will definitely be using him again!"
-Rachel Chassan [Memphis, TN]
March 14, 2013
Hire Again: Yes
Approximate Cost: $89.00
Description Of Work: "Cleaned my whole downstairs carpet and stairs"
Member Comments: "Ill start off by saying I have small kids and pets. I usually get my carpets cleaned 5 times a year, of which ive used many different companys. nelson cleaning was without a shadow of a doubt the best. The previous company I used (Kleen dry) was the worst they were there for 15 minutes and ruined my carpets with yellow stains from their machines. nelson came in and spent an hour and thirty minutes going over my carpets till they were cleaner than when I bought my home.  6 weeks later and my carpets are still clean and none of my stains have returned.  I will never use any other company again, this guy is top notch and was very pleasant to deal with I am beyond satisfied with every aspect of this service"
-Leonard Oneill [Memphis, TN]
February 03, 2013:
"Excellent Work!!! I called Nelson Carpet Cleaning to inquire about having the carpet cleaned in my son's upstairs bedroom.  Doug Nelson explained to me what all his services included and what the quote would be while we were on the phone.  He was able to come the next day and he did everything he promised and even made sure that nothing was left behind as far as any water on the floor downstairs. Also there were no hidden surprises like any extra fees.  Mr. Nelson was at my home at the time that he said he would be and he did an excellent job with the carpet.  I am very pleased and am going to call him again when my daughter moves out of her rental home to have her carpet cleaned as well.  Thanks so much Doug!!!"
-Lynn Cothran [Cordova, TN]
January 28, 2013:
"Great Experience, Great Results, Great Price. Nelson Carpet Cleaning came to my house and was able to meet my first request for an appointment.  They gave a heads up when they were on their way and were on time.  They were as friendly and sincere as any in-home services professional that I have had.  The carpets looked good as new when they were done.  All furniture was moved and replaced with care.  He even worked hard to remove spots that would have normally been covered up by a couch.  There was no skipping or short cuts taken.  The price was excellent and just as he quoted.  There were no suprises.  I was informed about additional services, but there was no pressure or attempts to force my hand.  I got new looking carpets for a great price.  Without a doubt, as long as this company is in business, they will be the people I call to clean my carpets and any other service they provide."
-Jeff Edwards [Cordova, TN]
December 04, 2012:
"Great, I will have them come back annually." -M. D. James; Millington, TN
October 30, 2012:
"The owner, Doug, was great to work with and provided excellent customer service. I initially call looking for carpet cleaning and stretching. His company only cleans. I told him I wanted to use one company that did both. He said he understood and still provided me with a referral for carpet stretching. Long story short I used Doug's referral and he worked around the stretchers schedule so that they both could come on same day. Doug showed up early to assist stretcher to speed up process. Things went very well."
-Marcy Ingram; Cordova, TN
October 23, 2012:
"We had all the carpets cleaned in our house.
Very great and friendly service. Arrived when they said they would and
was very impressed with the quality and cost of service. Our carpets looked
so good after they cleaned them. Will definitely use them in the future. Great company!" 
-Brad Bowling; Memphis, TN
October 02, 2012:
"Neslon Carpet Cleaning is the best! I love my clean carpets! I had my Bedroom, Livingroom, Study, Dining Room, and stairs cleaned, approximately 1200 sq. ft.
I am impressed with the professionalism of Mr. Nelson, the price, and the exceptional care and knowledge he has for his craft. I have shared his business cards with my friends for future business. I am telling all of my friends, and everyone that Nelson Carpet Cleaning is A-One! I will use Nelson Carpet Cleaning for my carpet care again, and again myself! See you in 6 months for the upstairs, Mr. Nelson :)"
-Martha Pereira;  Eads, TN


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